Marc Baruch
 | Experienced Programme Manager and Trainer in the aereas of Business Management Infrastructure, Total Customer Experience and Quality deployment. A results-oriented integrator and team-player who enjoys challenges and exploring new fields of development. An enthusiastic, open-minded and direct leader who values human relationships. He has a special interest and a good track record in regard to Team Management, Training, Facilitation, Process Excellence and Coaching. |
Key Competencies
- Strategic Planning in International and Cross-Cultural organisations, with both direct and virtual management responsibilities.
- People Management (has held various Direct Management positions in which he demonstrated a keen interest in Team Building).
- Demonstrable Programme Management skills in complex organisational structures.
- Expertise in Business Process Management.
- 15 years of experience in training delivery, pioneer of virtual trainings tools.
- Certified trainer for the “Project Management Fundamentals” course (from HP).
- Certified trainer for the “Winning With Customers” course (from Wilson Learning).
- Certified trainer for the “Lean Six Sigma for Process Excellence” course (MSoPE)
- Certified trainer for the “Lean Six Sigma for Leaders” course (MSoPE)
Major Achievements
- Led the deployment strategy of Lean Six Sigma in the PC division of HP EMEA, training 470 individual contributors and 110 managers up to the VP level in this process improvement methodology.
- Delivered training sessions on Project Management and Customer Communication within the Learning & Development organisation of HP EMEA.
- Created and managed the Pricing Center of HP Services EMEA (a $2 Billion business), reducing the operational cost of the pricing operation by 40%.
- Created and chaired the WW HP Services Pricing Team, helping to cut by half the turnaround time of the quote to order process (down from 4 days to 2 days).
Education
- Marc holds a Business Administration degree from the École de Cadres in Lausanne (Switzerland).
- Marc started his career at HP as a software engineer.
- Marc is a member of the ICF (International Coaching Federation).
Marc is based in Geneva (CH). He is married and the father of two daughters. Marc likes playing chess and tennis. He is also a member of the team of parachutists who invented paragliding... some years ago!
